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.NET Application Support Lead

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Carolina, NC

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Job Ref: **********nEmployer: NTT DATAnCountry: United StatesnCounty/State: North CarolinanAddress:nPost Date: 08/08/2018 00:24nReq ID: 19286nAt NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.nNTT DATAServices currently seeks a .NET Application Support Lead to join our team in Charlotte , North Carolina (US-NC) , United States (US) .nMust have strong technical skills – Microsoft Tools (Visual Studio, ASP .net, VB Scripting, t-SQL Programming, SSIS) and scheduling tools like AutoSysnWork closely with Application managers, Business analysts, and the Product Owners, to prioritize and resolve tickets in the backlognSupervise daily activities of production to ensure timely and effective reporting, tracking, follow-up and SLA managementnCommunicate with internal and external clients, technical resources and executives about environment / platform updatesnOwn incidents and problems and work to get to detailed root cause analysis and suggest workarounds and/or solutions for recurring issuesnManage process enhancements, operations monitoring and controls, and continuous process improvementnCoach and mentor a dedicated Team with the appropriate behaviors associated with building a high performing team and application knowledge basenEvaluate the risks and solutions before taking action, so that action plans are timely, realistic and positivenResponsible for meeting company’s customer advocacy  satisfaction objectivesnPromote a collaborative Team environment that fosters creativity, innovation and high performancenJob Level Specific DutiesnManages the lifecycle of specific IT applications and their delivery to the customer’s organization.nDesigns technology solutions by modeling requirements and applying standard application methodology best practices.nUnderstands and interprets requirements by probing for information, facilitating consensus building, and synthesizing and translating ideas into actionable solutions and intellectual properties.nPlans, conducts and leads critical IT application projects.nManages user expectations regarding appropriate milestones and deadlines.nServes as technical consultant to leaders in the customer’s IT organization and functional user groups.nImparts technical expertise to less experienced team members.nTypical Years of ExperiencenTypically requires 8-10 years relevant experience.nMinimum Education and CertificationsnUndergraduate degree or equivalent combination of education and work experience.nGraduate degree preferred.nSkillsnPossesses and applies a strong understanding of the principles of applications programming.nApplies knowledge to analyze and develop solutions to highly complex problems.nDemonstrated ability to lead projects or offer programming solutions at an advanced level.nThorough understanding of key business processes and ability to communicate and translate those needs to technical solutions.nPhysical Requirements/ Working ConditionsnAbility to physically perform general office requirements.nMust be able to perform essential responsibilities with or without reasonable accommodations.nSignificant travel including overnight domestic or international trips may be required.nBasic Qualifications:nMinimum 5 years of experience in:nTechnical NAnApplication support-Release  DeploymentnProject Coordinator-Deliverable-based projects-Software DevelopmentnThis position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.nAbout NTT DATA ServicesnNTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.nNTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000 professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit NA to learn more.nNTT DATA, Inc. (the ‘Company’) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.n,hiringOrganization:

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