IT Job Pro
Why Join Altec? If you’re considering a career with Altec, Inc., there’s never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That’s why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that’s why you can rely on us to provide you with the stability of a well managed company. Our Company: Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries. At Altec, advanced technology efforts are aimed, without exception, at helping customers work Safer and Smarter. Altec invests more resources than any other manufacturer in the advancement of safety, reliability, uptime and low cost of ownership. Our Values Sustain Our Vision: Altec continues to pursue a singular vision: To be recognized by customers as the preferred supplier of products, services and solutions in all markets we serve. Our values sustain that vision, our goals build upon it and our associates help to achieve it. Altec’s values are the cornerstone of our corporate culture and every Altec associate is considered an integral part of Team Altec. Our Values (in alphabetical order): Customer First, Enjoyment of Work, Family, Financial Stability, Integrity, People Are Our Greatest Strength, Quality, Spiritual Development, Teamwork. Responsibilities PURPOSE OF POSITION: Installs, maintains, repairs and troubleshoots computer hardware and software systems MAJOR RESPONSIBILITIES: Complete programming solutions when problems arise Interact with users for programming specification clarification and detail Write technical documentation Provide user support for Altec associates via phone, email, and in person Perform software testing Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern Maintains shop floor programs and databases, and develops program enhancements Willingness to work outside standard business hours to resolve issues or complete special projects Remain highly adaptable Other duties as assigned EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: Bachelor Degree in related discipline strongly preferred, but consideration may be given to exceptional candidates with four years of relevant work experience. A and Microsoft MSCA\/MSCE certifications desired Proficiency developing SQL queries and Microsoft Visual Studies, Visual Basic, or C# programs required Current valid driver’s license Excellent organizational, written, and oral communications skills Excellent problem solving skills A wide degree of problem-solving creativity and latitude is expected. Must be able to work with team members and independently. Benefits Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes: Medical, Dental and Prescription Drug Program Retirement 401(k) Program Vacation and Holidays Flexible Spending Accounts Tuition Assistance Program Employee Assistance and Mental Health\/Substance Abuse Program Life Insurance, Accidental Death and Dismemberment Insurance EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.