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Job Details

Infrastructure Developer- Unified Communication Services

Company name
JPMorgan Chase & Co,

Jersey City, NJ

Apply for this job

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Infrastructure Developer- Unified Communication Services','180032516','!*!

The candidate must have Application Operations experience supporting client facing applications or systems; preferably managing Real-time applications using Javascript, C#, ASP.NET/MVC/WebApi, Node.JS, Visual Studio, Python, SQL and Database Design technologies with a focus on telephony and automation.   This position will involve day to day break/fix support, incident and problem management of voice issues, proactive infrastructure management, Move, Add, Change, Delete (MACD) activities, configuration management, DR activities and Site Isolation validations. Candidate should expect to work global shift patterns as needed.

Additional Technical Skills:

·         Hands on experience with Cisco/Avaya Voice technologies with 3 years of related experience in IT industry.

·         Proficient with technologies such as Cisco Communications Manager, Cisco Bulk Administration,  Multi Services, Gateways, Cisco Unity Connection, Jabber, Cisco Presence, SME, Virtualization etc.

·         IP Telephony protocols like SIP, H323, MGCP, RTP, RTCP, VXML, Avaya Session Manager, Avaya Aura, H248 Gateways, CMS, Call Routing and different Codecs.

·         Familiarity with Oracle applications

·         Working knowledge on Monitoring Tools such as RTMT, Prognosis, Clarus, etc.','!*!

Required to provide critical network infrastructure support and deliver best -in-class service to our clients. This position will involve day to day incident and problem management of all voice issues globally. In addition, proactive infrastructure management, change ownership, DR activities, Site Isolation validations will form part of the day-today activities.

 This position is anticipated to require the use of one or more High Security Access (HSA) systems.  Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter.  The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

3 years applications development applications operations experience in an Enterprise (preferably financial services) environment, with an emphasis on Multimedia technologies, application development, automation and integration.

SCRUM certified. SCRUM master preferred

Ability to learn and adopt technologies quickly

Solid Web Application Development skills using Javascript, C#, ASP.NET/MVC/WebApi, Node.JS, Visual Studio, Python, SQL and Database Design

Experience with a software development lifecycle and agile development practices, unit and integration testing, source code control, continues integration, etc. Jenkins and Subversion familiarity is a plus

Ability to manage several ongoing deliverables concurrently

Experience in building, documenting, and testing APIs

Solid Communication Skills (Written/Verbal/Presentation). Solid team player

Able to work rotating shifts for 24/7 coverage

Flexibility in working hours as some migrations will require weekend and after hours’ work

Ability to grasp complex design concepts quickly

Ability to troubleshoot implementation problems during migrations

Operational disciplines with regards to systems management, change management, etc.

Candidates should complete ownership of the incident with regards to the engagement with client and stakeholders

Basic to intermediate knowledge on ITIL processes

Understanding of telephony and telephony development strongly preferred:

Applications development experience in C#

Web applications development experience (ASP.NET MVC, jQuery)

Demonstrated experience with Infrastructure programming

Ability to evangelize SDLC tools and processes with the team (source control, code reviews, new platforms and dev tools)

Understanding of protocols – SIP, H323, H320, TCP/IP, UDP, HTTP, HLS, SOAP and RESTful services

Networking fundamentals – MPLS, multicast, QoS, call admission control, latency, content distribution network, firewall traversal

Excellent communication skills

Excellent relationship management skills

Experience working with culturally diverse teams and with geographically distributed teams/vendors','JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.','Engineering','US-NJ-Jersey City-NOC 5 - 575 Washington / 02969','','CORPORATE SECTOR','Full-time','Standard','Day Job','','JPMorgan Chase & Co.','JPMorgan Chase & Co.','','','Infrastructure Developer- Unified Communication Services

Company info

JPMorgan Chase & Co,
Website :

Company Profile
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today:

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